Privacy Policy

Introduction

Forge Neo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We may collect information that you provide directly to us, including but not limited to your name, email address, and any content you create or upload through our platform.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process your requests, and communicate with you about our services.

Analytics and Session Recordings

With your analytics choice, we use Google Analytics to measure visits and product interactions, and Microsoft Clarity to understand aggregate behavior through heatmaps and privacy-masked session recordings. We record events such as page views, uploads, generation outcomes, downloads, sign-in steps, and checkout progress. We do not intentionally send your prompt text, uploaded images, image URLs, email address, or payment details to these analytics tools.

You can decline analytics cookies from the consent notice. When analytics storage is declined, these tools may operate with limited, cookieless measurement. Payment, account, credit, and generation records required to provide the service are maintained separately from behavioral analytics.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].